Digital Concierge Services

Enhance your stay with the Digital Concierge Service at Kempinski Hotel Mall of the Emirates – a seamless and personalised platform designed to bring every aspect of your experience closer at hand.

From dining reservations and spa bookings to hotel information, local recommendations, transportation assistance and sourcing your favourite brands at Mall of the Emirates, the service enables guests to access everything they need instantly from their personal device.

Our multilingual Concierge team is delighted to assist with a variety of services, including:

·         Transportation arrangements

·         Travel tours and excursions

·         Entertainment bookings

·         Restaurant reservations

·         General visitor information and mail services

Operating Hours

Our Concierge team is available 24 hours a day, every day.

Reach Our Concierge Agents on WhatsApp Here