Dear Valued Guests,

Welcome to Kempinski Hotel Yinchuan and enjoy your pleasant stay with us.

Please be kindly informed that the swimming pool and the hot-tub in the male changing room at the hotel Spa will undergo maintenance and deep-cleaning on August 19, 2026, and will resume operation on August 24. The gym and changing rooms will remain fully operational.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation. Should you require any assistance, please dial “6” on your in-room phone to contact the Guest Service Centre.

Sincerely,

Hotel Management

Lady in Red

At the heart of Kempinski is the remarkable people who look after each and every guest attentively and thoughtfully.

Lady in Red

For more than a decade every guest has been welcomed by our Lady in Red, providing thoughtful, individual and intuitive help and expertise. Dressed in striking red, this impeccable host has unrivalled knowledge about the hotel and the local area.

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