Guest Reviews

Location is very good with having a big shopping mall right next to. Staffs were very friendly and professional. I would highly recommend this place for...

I rarely write reviews but I need to do this hotel justice. Apart from the design and comfort of the room and amazing facilities (including pilates reformer...

I often come to Hangzhou for business for a night or two. Kempinski never fail to deliver great service with their excellently managed hotel. The breakfast...